kumaphone rental

Your travel partner for a safe, convenient Kumano Kodo journey

Unlimited data and Japan domestic calling throughout the Kumano Kodo. Stay connected, use Google Maps and translation apps freely, and call for help if anything goes wrong.

From ¥2,500 / day · Japan SIM included
Two hikers on the Kumano Kodo using a smartphone
What's included

One phone. Unlimited data. Peace of mind on the trail.

A lifeline on the trail

A kumaphone uses a network that connects more easily on the Kumano Kodo. The trail is relatively well looked after, but you're still walking through remote mountains — so having a reliable way to reach the outside world if something happens is essential.

Domestic calls — emergency-ready

Make calls anywhere in Japan at no extra charge. If anything goes wrong on the trail, you can call emergency services (119) or your accommodation directly from the kumaphone.

Unlimited data

Use Google Maps, translation, weather, and social apps as much as you like — no data caps, no throttling. Stream conditions from the Tanabe Community Board in real time.

GPS tracking for your safety

If a hiker goes missing, the kumaphone team can confirm your GPS location and report to the relevant authorities immediately — an extra layer of safety in remote mountain sections.

*A GPS location requires the kumaphone to have been in use for at least 15 minutes.

Tethering included

Use the kumaphone as a mobile Wi-Fi hotspot for your whole group. Connect your camera, tablet, or travel companions' devices — all sharing the unlimited data plan.

Travel apps pre-installed

Google Maps, Google Translate, transit apps, and more — all pre-installed and ready. No setup needed; start navigating the moment you pick up the phone.

Rental plans

Simple, transparent pricing

Standard rental

Smartphone + app + Japan SIM

¥ 2,500 / day
iPhone (SE or newer)
Travel apps pre-installed (Maps & Translate)
Japan SIM (voice + data)
Protective case + screen protector
USB-C cable + charger
Return postage (prepaid envelope)
Reserve at reserve.kumanokodo-now.com
Minimum 1 day · Maximum 30 days · Cancel up to 48 h before pickup
Insurance included — covers breakage, damage, water damage & theft (police report required for theft)
Loss (紛失) is NOT covered by insurance — replacement fee ¥20,000 per device / ¥500 per accessory
Coming soon

kumaphone app

Offline trail maps, oji shrine pins, guide conditions and a stamp rally — bundled on every rental, and soon on your own phone.

App Store & Google Play — in preparation
Pickup locations

Pick up before you hit the trail

Collect your kumaphone at one of two locations — Kii-Tanabe station (the gateway city, served by limited express connections from Osaka) or Takijiri, the official trailhead of the Nakahechi.

tanabe en+ (Kii-Tanabe Station)
紀伊田辺
1F café
10:00 – 19:00 daily
Book online, pick up with booking reference
Kumano Kodo-kan (Takijiri)
Takijiri
Kumano Kodo-kan
08:30 – 14:00
Book online, pick up with booking reference
Return

Return by post — no detour needed

Once your hike ends at Nachi-Katsuura (or wherever you finish), simply drop the kumaphone into the prepaid return envelope and post it from any convenience store or post office. No need to travel back to Tanabe.

1. Reserve online

Choose pickup location and date at reserve.kumanokodo-now.com

2. Pick up

Collect at Tanabe or Takijiri with your booking reference

3. Walk the trail

Use unlimited data, domestic calls, and Google Maps throughout the trail

4. Post it back

Drop in the prepaid envelope at any post office or convenience store

Insurance & important notes

Know before you go

What insurance covers

Breakage & physical damage
Accidental drops, cracks, and physical damage are covered by the included insurance.
Water damage
Rain and water damage is covered.
Theft (police report required)
Theft is covered, but you must file a police report and provide the reference number to kumaphone.
Loss (紛失) — NOT covered
If the device is lost, insurance does not apply. Replacement fee: ¥20,000 per device and ¥500 per accessory.
· Rental fee includes round-trip shipping and insurance. · Coverage applies to accidental breakage, damage, water damage and theft only. · Loss is not covered (¥20,000/device, ¥500/accessory). · For theft, file a police report at the nearest station and send the report number to hello.hechinaka@gmail.com. · Late returns are charged at ¥2,500/day — contact us immediately if a return will be delayed.
FAQ

Common questions

Does the kumaphone work without any Wi-Fi or mobile signal?
The kumaphone uses a Japanese SIM optimised for coverage on the Kumano Kodo. Most of the route has reliable signal. Some deep mountain passes may have limited coverage, but the kumaphone connects more reliably than most foreign SIMs.
I already have a smartphone. Do I need to rent one?
If your foreign SIM works well in Japan, you may not need to rent. But for reliable Japan domestic calling, unlimited data without roaming charges, or a tethering hotspot for your group, the kumaphone is worth it.
What if I damage or lose the phone?
Breakage, damage, water damage and theft are covered by the included insurance (police report required for theft). Loss is not covered — replacement fee ¥20,000/device, ¥500/accessory.
Can I extend my rental period on the trail?
Yes — email hello.hechinaka@gmail.com and we can extend subject to availability. The daily rate stays ¥2,500/day.
What language is the interface in?
The kumaphone is set up in English by default, with Google Translate pre-installed. Support is available in English and Japanese.

Ready to walk the Kumano Kodo?

Reserve your kumaphone online — pick up in Tanabe or Takijiri, return by post when you're done.

kumaphone
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